FAQ
As a general rule of thumb, if you are trying to do something and are having a problem doing it; open a ticket. If you have a question on how to set somethi...
Tue, 9 Dec, 2014 at 9:37 PM
The tablet has customer facing ability for completing the sales transaction. The tablet can be rotated, or flipped to face the customer and they complete ...
Sun, 26 Jun, 2016 at 2:56 PM
The tablet will retain sales transactions as well as sending the transaction data to the management system (with communication availability).
A prese...
Sat, 13 Dec, 2014 at 10:00 AM
This guide is for printing bar codea on a Zebra 2844 printer using 2 x 1 rolls. This will be a one time set up and once you configured the system ...
Sun, 26 Jun, 2016 at 12:53 PM
Scenario: My business does repairs and I charge customers for partial hours on the labor, but the POS sells items in whole numbers, how can I ring u...
Thu, 4 Aug, 2016 at 1:06 PM
Scenario: My touch screen is not working correct because if i press touch screen the mouse will jump across the screen.
The touch screen needs to be c...
Thu, 8 Jan, 2015 at 9:07 AM
The classifications (department, category, and subcategory) can be set up as you enter the items into the system.
Depending on how in depth you w...
Wed, 3 Aug, 2016 at 2:30 PM
Scenario: Merchants buys new receipt printer and wants to print a test receipt.
The steps to print a test receipt
On the computer (not in t...
Fri, 16 Jan, 2015 at 4:25 PM
Existing Hardware Will we be able to use our Epson Printer for printing receipts? retailcloud supports printers that have 48 column width for receipt f...
Wed, 24 Oct, 2018 at 3:38 PM
Scenario: User gets locked out of CAS or POS because of too many failed attempts
There are 2 ways you can get back into CAS and also how to get back...
Tue, 20 Jan, 2015 at 9:51 PM