Known Issues

Known Issues Oct 2017
CAS Alternate Attribute Name Display for Report and CAS UI Pages   Barcode Label Data creeps up Avery 5160 Inventory History Report not available to assi...
Fri, 13 Oct, 2017 at 3:01 PM
WinPOS Set up File - leaves files on desktop
When Registering the application, on WinPOS using a set up file, when the application is installed about 10 files are left behind on the desktop - the table...
Wed, 17 Jan, 2018 at 5:20 PM
Inv Adjust fails for Items with same UPC
Known Issue: On the  Inventory Adjustment if there are 2 items with the same UPC the inventory Adjust will not adjust for the Item ID selected - it'...
Thu, 1 Feb, 2018 at 12:30 PM
Decimal items fail if Multi Item Discount in Cart
Break on WinPOS App: Decimal Create multi Item discount Sell an item as decimal quantity Sells items in a multi item discount BREAK: The item that was...
Thu, 1 Feb, 2018 at 12:33 PM
Print on secondary printer (delivery_flag)
This process details how to setup a merchant for printing on a secondary printer. Prerequisites: 2 printers (1 receipt printer, 1 printer that uses stan...
Mon, 22 Jul, 2019 at 12:14 PM
DSR not matching after refunds
This problem is due to a bad version of 5.9.5 where refunds (TotalAmount field) are inserted into the postransactions table as NEGATIVE values (-1) instead ...
Wed, 15 Aug, 2018 at 11:03 AM
Vendor Catalog Scan (pos 5.9.6)
Allow customer to scan items in catalog_item table with option to update prices and insert into item table. Also updates IBR. Load the sql files in this...
Fri, 17 Aug, 2018 at 10:07 AM
PAX Passwords
Usually the password on a pax is today's date. But if there was a custom password set on the device or the date on the device is wrong because the mach...
Wed, 15 Aug, 2018 at 6:18 PM
PAX Firmware Reset
Firmware Reset PAX (S300) This article provides instructions to reset the PAX fimrware on a S300. If there is a firmware update for a new feature made b...
Mon, 4 Jan, 2021 at 8:11 AM
Enable Power On TouchDynamic Serial Com Ports
The purpose of this article is to tell you how to turn on power to the com ports of TouchDynamic POS AIO Systems such as a Pulse Ultra or a Breeze made by T...
Fri, 21 Dec, 2018 at 10:58 AM