If your batch did not close and you are receiving a Please Settle error message when you do a transaction; but do not have the Error Message from the Batch Close,  first try to manually settle the batch and get the error message that is returned.


Here are the steps to close the batch using the PAX utility application


  • Close all applications - make sure to close all apps running in background or you will not be able to close the batch


  • Click on POSLink Demo app on POS 


  • Select Batch from the 
    • The Command Type should say BATCHCLOSE
    • The EDC Type should say ALL
    • Then Select Start Process on the upper Left of the screen
    • Note the result code. If t says OK your batch has been closed and you can continue ringing sales. Any other messages will need further research by the transaction processor