What to expect when installing your PAX with your Windows POS using the Paygistix Gateway : retailcloud

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What to expect when installing your Pax with your Windows POS using the Paygistix Gateway Print

Created by: Partner Support

Modified on: Tue, 19 Jul, 2016 at 3:38 PM

The following are the areas involved in setting up the Pax on the Windows POS

Verify that the Pax is correctly connected to the router and that it is on the same network as the WinPOS.

plug in the Pax to load (or update) the Broadpos application

Update the Gateway on CAS (the webportal at retailcloud.com to Log in) for that register. You will need the Paygistix Gateway username and password for the Pax unit

Go to POS- verify under Configuration>Settings>Gateway setting that the gateway is set to Paygistix Client and username and password are entered (and payment types are checked that are being accepted)

Check List to complete before calling Paygistix

Provide IP addresses for devices to be added to Client
Know your Administrative credentials for router

Call Paygistix to add client (Need to schedule the time with Paygistix on availability of tech help on client set up at 888-972-9564

Verify credit card successful, Did it hit Gateway, did you get authcode, did it print receipt, did it push to CAS

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Partner is the author of this solution article.

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