First areas to look:

  • Is the tablet connected to the internet, pull up a site from your browser to verify
  • Verify that the IP address is "Standard"  to pair it with the Tablet. Should be in the normal format, such as
  • Verify that the IP address is entered in the tablet without lead zeros. If the IP address in the Pax is  enter it as (followed by the port ).
  • It would be entered as  (Ex: 

  • The Application in the PAX should have a https Get Command for communicating with the Tablet (this is set up by your processing company)