Elo 15” User Set up Guide



The following are the steps for setting up your Elo Tablet. 

Assumption: retailcloud has registered the serial number of the tablet on the Elo Configuration Portal



Step 1:

Go to the Tablet to configure/set up

Remove the back panels on the tablet


Plug in the tablet - Power

It takes you to connections screen


Connect to internet (wifi or Lan)

Lan needs non-boot style plug, due to limited space for power cable and internet cable


Connect Peripherals (Printer, scanner)



Step 2: Loading the Application

Elo: :Draw over existing.... - Enable  (must enable or will not be able to access our application)

Register the Application

The application register page should open, enter credentials, including Register ID


Log into the application


Configure settings

  • For Elo PayPoint (All in one) Hardware > Device Select Elo (this sets up Printer, scanner, Customer display)

  • For EMV Device:   Hardware > Device Select MSR  Pax  enter IP Address:Port  Ex 192.168.1.52:10009  (no lead zero's)
  • For Elo Tablets - Set up Hardware (If USB, should be set as default printer settings, if Lan or wifi enter IP)


To relaunch app (Elo tablets): press 2 buttons on back of tablet together


Other Areas on the Tablet

To access the Control Panel on the Device - Press 2 buttons on bottom right, Enter Password: 1elo

Functions Available on the Control Panel:

  • Network settings

  • Brightness

  • Volume

  • Apps

  • Region

  • Timer

  • Settings

  • Reboot